RETURN POLICY


We take great pride in our products and want you to be completely satisfied with your purchase. Our return policy is valid for 30 days after the delivery date. After the 30 day period we are unable to offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging and accompanied by the packing slip and/or receipt. 

For general returns or exchanges on normal, undamaged goods, only the dollar amount of the product and sales tax will be refunded. Shipping and handling charges remain the expense of the customer.

Please use a trackable and insured shipping method. etúHOME is not responsible for shipping fees, damaged or lost returns. Please obtain a tracking number for your records. Please mail your return to the following address:

ETUHOME

ATTN: RETURNS DEPARTMENT

997 MANSELL ROAD

ROSWELL, GA 30076

ORDER #:__ 

Most returns will process in approximately 1-2 weeks, depending on your method of return. Additional delays may occur. A refund will be be credited back to your original method of payment. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. 

*Wholesale returns will incur a 30% restocking fee

*Final Sale Policy: all sale items purchased are final sale and cannot be returned.

Should you need further assistance, please contact our customer service team at  info@etuhome.com or 770.464.5460